Community complaints prompt Inspector-General of Taxation to review PAYG instalments
The Inspector-General of Taxation, Ali Noroozi, has just released his review into aspects of the pay-as-you-go (PAYG) instalments system that have come to be viewed as less-than-helpful by many participants and associated stakeholders.
The IGT’s review into the PAYG instalments system was conducted largely in response to feedback drawn from the IGT’s complaint handling service since May 2015. It says it has taken this amount of time to get sufficient complaint investigation data on which to act, but that it is the first such review undertaken in direct response to taxpayer complaints.
Subsequent IGT consultation also drew on input from tax practitioners, their representative bodies and also individual taxpayers who had experienced directly the aspects of the PAYG instalment system that were of concern.